Terms & Conditions

By booking any tour, pilgrimage, or travel service with us, you agree to the following Terms & Conditions. Please read them carefully before confirming your booking.


1. Booking & Confirmation

  • All bookings are subject to availability of hotels, helicopters, transport, and permits.

  • A booking is considered confirmed only after receipt of the required advance payment.

  • Prices mentioned are subject to change until the booking is confirmed.


2. Payments

  • Advance payment is mandatory to block services.

  • Full payment must be completed before the start of the tour.

  • Failure to make timely payments may result in automatic cancellation without notice.


3. Helicopter Services

  • Helicopter services are entirely weather-dependent and subject to aviation safety norms.

  • Delays, rescheduling, or cancellations due to weather, technical issues, or government restrictions are beyond our control.

  • Baggage weight limits strictly apply as per helicopter operator rules.


4. Cancellations & Refunds

  • Cancellation charges apply as per hotel, helicopter, and service provider policies.

  • No refund will be provided for missed darshan, unused services, or early departure.

  • In case of force majeure events (bad weather, natural calamities, road blocks, government orders), refunds are subject to actual recoveries from suppliers.


5. Health & Fitness

  • Pilgrims must ensure they are medically fit for high-altitude travel.

  • Senior citizens and travelers with medical conditions should consult a doctor before booking.

  • We are not responsible for any health issues arising during the tour.


6. Travel Documents

  • Pilgrims must carry valid government-issued photo ID at all times.

  • Mandatory yatra registrations (Char Dham / Amarnath) are the responsibility of the traveler unless explicitly included.


7. Itinerary Changes

  • The itinerary may be modified due to weather conditions, road closures, or local administration orders.

  • Such changes do not qualify for refunds or compensation.


8. Accommodation & Transport

  • Hotels are provided as per package category or similar, subject to availability.

  • Room allocation is as per hotel policy.

  • Transport will be provided as per the itinerary; vehicle type may vary.


9. Personal Belongings

  • The company is not responsible for loss, theft, or damage to personal belongings during the tour.


10. Liability Disclaimer

  • We act only as a facilitator between travelers and service providers (hotels, helicopter operators, transporters).

  • We are not liable for accidents, delays, injuries, or losses caused by factors beyond our control.


11. Acceptance of Terms

  • By confirming the booking, the traveler agrees to all Terms & Conditions mentioned above.

  • No verbal commitments will be considered valid unless confirmed in writing.

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Disclaimer

Airvalley is a private travel and logistics management firm. We are not an official government body nor direct helicopter operators. We curate premium Chardham Yatra tour packages. Helicopter services are subject to availability via official booking systems (IRCTC/UCADA) and weather conditions under DGCA safety regulations.